At Pick Your Favs, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website or make a purchase.
1. Who we are
Pick Your Favs is an online store offering apparel, accessories and gifts. Our website address is pickyourfavs.com
2. Information we collect
When you visit our website, create an account, place an order or contact us, we may collect personal information such as your name, billing and shipping address, email address, telephone number, order details and payment-related information. We may also collect technical information such as your IP address, browser type, device information and information about how you use our website.
3. How we use your information
We use your personal information to process and fulfil your orders, manage payments, arrange shipping and delivery, provide customer support, communicate with you about your orders, maintain and improve our website, prevent fraud and comply with our legal and tax obligations.
4. Legal basis for processing
We process your personal data only where we have a valid legal basis to do so. Depending on the circumstances, this may include:
Performance of a contract: to process your orders, payments, deliveries, returns and provide customer service related to your purchase.
Legal obligations: to comply with applicable tax, accounting, consumer protection and other legal requirements.
Legitimate interests: where necessary to operate, protect and improve our business and website, provided that these interests do not override your fundamental rights and freedoms.
Consent: where you have given us permission for a specific purpose, such as certain marketing communications or the use of non-essential cookies. You may withdraw your consent at any time.
5. How we share your information
We may share your personal information with trusted third-party service providers when necessary to operate our store and fulfil your orders. These may include payment processors, print-on-demand and fulfilment partners, shipping and delivery companies, website hosting providers and other technology services that support our online store. We only share the information necessary for these providers to perform their services.
6. Payments
Payments made through our website are processed securely by third-party payment providers. Pick Your Favs does not directly store your complete payment card details. Payment providers may process your personal data in accordance with their own privacy policies and applicable data protection laws.
7. Order fulfilment and shipping
To prepare and deliver your order, we may share the necessary personal information with our print-on-demand, fulfilment and shipping partners. Depending on your delivery location, these service providers may be located in or process data from different countries.
8. International data transfers
Some of our service providers may process personal data outside the European Economic Area (EEA). Where personal data is transferred internationally, we will ensure that appropriate safeguards are in place in accordance with applicable data protection law. These may include an adequacy decision by the European Commission, Standard Contractual Clauses or other legally recognised safeguards, as applicable.
9. How long we keep your data
We retain your personal data only for as long as necessary for the purposes for which it was collected and to comply with applicable legal obligations. Order, transaction and invoicing information may be retained for the periods required by applicable tax, accounting and consumer protection laws. Customer service communications will be retained for as long as reasonably necessary to manage your request and any related claims. Where processing is based on your consent, we may retain the relevant data until you withdraw your consent, unless we are required or permitted by law to retain certain information for a longer period.
10. Your data protection rights
If you are located in the European Economic Area (EEA), you have certain rights regarding your personal data under applicable data protection laws. These may include the right to access, correct, delete, restrict or object to the processing of your personal data, as well as the right to data portability and to withdraw consent where processing is based on consent.
You also have the right to lodge a complaint with a competent data protection supervisory authority if you believe that the processing of your personal data infringes applicable data protection law. In Spain, the supervisory authority is the Spanish Data Protection Agency (AEPD).
11. How to exercise your rights
If you wish to exercise any of your data protection rights or have questions about how we handle your personal data, you can contact us at hello@pickyourfavs.com.
12. Cookies
Our website uses cookies and similar technologies to operate correctly, remember your preferences, understand how visitors use our website and, where applicable, provide personalised content or marketing. Where required by law, we will ask for your consent before using non-essential cookies. For more information, please see our Cookie Policy.
13. Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, alteration or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.
14. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, services or legal requirements. Any updates will be published on this page, and the date of the latest revision will be indicated accordingly.
15. Contact us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at hello@pickyourfavs.com.
Last updated: August 2026